Nile Nav - Login & Access Setup Guide

nile nav login guide for installers & technicians this step by step guide helps you activate your account, set up multi factor authentication (mfa), and log into the nile nav app successfully step 1 installer onboarding based on your tenant type (customer technician, msp technician, or partner technician), your admin must onboard you first reference https //partnerdocs nilesecure com/nile nav installer and technician access guide once onboarded, you’ll see this confirmation message in green “successfully signed up the tenant please check your email account for instructions on how to proceed ” step 2 activate your account check your email for a message from nile support titled “welcome to nile ” click the activate your account link in the email step 3 set your password on the password reset screen, enter and confirm your new password click reset password step 4 set up multi factor authentication (mfa) you must set up mfa using either google authenticator or okta verify option a google authenticator click setup for google authenticator choose your device android or ios download the google authenticator app from the app store or play store click next on your browser in the app, tap + and choose scan a qr code (recommended), or enter a setup key manually (if unable to scan) for manual entry enter your account name and the secret key shown on the screen option b okta verify download the okta verify app choose account type organization or other either click ready to scan , and scan the qr code, or click don’t scan to get the secret key tap enter key manually in the app and input account name secret key step 5 complete mfa setup back in your browser, click next enter the 6 digit code from your authenticator app you should see a green checkmark confirming mfa setup click finish step 6 log into nile nav download the nile nav app from the app store or play store open the app select your region rest of the world or middle east , then tap continue tap login enter your username and tap next enter your password and tap sign in enter the mfa code from your authentication app and tap verify step 7 start using nile nav you will land on the jobs screen , with the in progress tab active if no jobs are assigned, you’ll see “no jobs found ” once jobs are assigned, they will appear in the assigned tab you can now begin working on your jobs need help? refer to https //partnerdocs nilesecure com for troubleshooting and support