LED Status
NSW1000, NSW1500 and NSW250 LED Status
Sys LED Status | Condition | Recommended Action |
|---|---|---|
Blinking Green | System Initializing | It is a transient state during the initial bring-up of the switch; if the LED stays persistent, contact Nile Support. |
Solid Green | NE is connected to both the NSB GW and the Nile Cloud, and the Nile Access Service is operational. | - No action is necessary. The Nile Access Service is operational and connected to Cloud. |
Blinking Blue | Bluetooth enabled and available. Connection to the Nile Cloud and the local NSB gateway is not established, and BLE is ready for pairing. | - If it is new/out of the box, proceed with the setup. - If still in the same state after activation: - Verify connectivity issues between the NE and the Nile Cloud (e.g., firewall, routing). - Check for cable issues between the NE and NSB Gateway. - Investigate if the network closet is isolated from the rest of the network in case of multiple affected NEs. - Ensure the NE is activated through the mobile app. |
Solid Blue | Bluetooth connected to the mobile app | - If the mobile app hasn’t paired to the NE for troubleshooting, but the LED is solid blue, reboot the switch. |
Blinking Red | NE has connected either to the NSB GW or the Nile Cloud. | - The NEs might have lost connectivity to the cloud. Check firewall rules and ISP issues. - If the NSB GW is down, Nile will proactively notify you, and a Nile CSM will reach out. |
Solid Red | Most probably a system failure if the LED is solid red for more than 20-30 seconds. | - If the persistent state is solid red, contact Nile Support. |
Power LED Status | Condition | Recommended Action |
|---|---|---|
Solid Green | The power module is okay and delivering the correct power. | - No action necessary |
Blinking Red | The power input is okay, but the PSU output failed, or the power module is not inserted properly. | - Reseat the power module/cable. |
Solid Red | Either one of the two power cords is connected, or one of the power supply modules failed. | - Verify both power supplies are connected and providing power. - Check if the UPS is working fine. - Check the PSU LED at the back of the switch: - Amber indicates active but not receiving power. - No LED indicates a PSU issue. - Contact Nile Support if needed. |
NSW200 LED Status
LED Indicator | State | Condition | Recommended Action |
|---|---|---|---|
SYSTEM | Green | System OS OK | No action required. System is healthy. |
| Blinking Green | System OS in Progress | Wait for initialization. If persists, reboot or contact support. |
| Amber | System OS Fail | Reboot the switch. If issue persists, contact Nile Support. |
LOC | Amber | Locator LED turned on by NOS | No action needed; LED used for physical identification. |
| Off | Locator LED turned off by NOS | Normal state when not in use. |
PSU1 / PSU2 | Green | Power Supply operating normally | No action required. |
| Amber | Power Supply present but PG (Power Good) failed | Check the PSU connection or replace the PSU. |
| Off | No main power supply detected | Ensure the PSU is properly connected and powered. |
FAN | Green | Fans operating normally | No action required. |
| Amber | Fan failure detected | Check for fan obstruction or hardware issue. Contact support if unresolved. |
| Off | No fan installed or detected | Ensure fans are installed if required for the model/environment. |
PoE | Green | PoE load is within power budget | No action required. |
| Amber | PoE load near or at the power budget limit | Consider reducing load or redistributing PoE devices. |
| Off | No PoE load detected | No PoE devices connected or PoE not in use. |