LED Status

nsw1000, nsw1500 and nsw250 led status sys led status condition recommended action blinking green blinking green system initializing it is a transient state during the initial bring up of the switch; if the led stays persistent, contact nile support solid green solid green ne is connected to both the nsb gw and the nile cloud, and the nile access service is operational no action is necessary the nile access service is operational and connected to cloud blinking blue blinking blue bluetooth enabled and available connection to the nile cloud and the local nsb gateway is not established, and ble is ready for pairing if it is new/out of the box, proceed with the setup if still in the same state after activation verify connectivity issues between the ne and the nile cloud (e g , firewall, routing) check for cable issues between the ne and nsb gateway investigate if the network closet is isolated from the rest of the network in case of multiple affected nes ensure the ne is activated through the mobile app solid blue solid blue bluetooth connected to the mobile app if the mobile app hasn’t paired to the ne for troubleshooting, but the led is solid blue, reboot the switch blinking red blinking red ne has connected either to the nsb gw or the nile cloud the nes might have lost connectivity to the cloud check firewall rules and isp issues if the nsb gw is down, nile will proactively notify you, and a nile csm will reach out solid red solid red most probably a system failure if the led is solid red for more than 20 30 seconds if the persistent state is solid red, contact nile support power led status condition recommended action solid green solid green the power module is okay and delivering the correct power no action necessary blinking red blinking red the power input is okay, but the psu output failed, or the power module is not inserted properly reseat the power module/cable solid red solid red either one of the two power cords is connected, or one of the power supply modules failed verify both power supplies are connected and providing power check if the ups is working fine check the psu led at the back of the switch amber indicates active but not receiving power no led indicates a psu issue contact nile support if needed nsw200 led status led indicator state condition recommended action system green system os ok no action required system is healthy blinking green system os in progress wait for initialization if persists, reboot or contact support amber system os fail reboot the switch if issue persists, contact nile support loc amber locator led turned on by nos no action needed; led used for physical identification off locator led turned off by nos normal state when not in use psu1 / psu2 green power supply operating normally no action required amber power supply present but pg (power good) failed check the psu connection or replace the psu off no main power supply detected ensure the psu is properly connected and powered fan green fans operating normally no action required amber fan failure detected check for fan obstruction or hardware issue contact support if unresolved off no fan installed or detected ensure fans are installed if required for the model/environment poe green poe load is within power budget no action required amber poe load near or at the power budget limit consider reducing load or redistributing poe devices off no poe load detected no poe devices connected or poe not in use