Getting Started with the Nile Access Service

step 1 create your nile portal account get started by setting up your nile control center portal account, your central hub for managing nile access service steps to get started welcome email the customer will receive a welcome email from nile introducing them to your dedicated service delivery manager (sdm) registration click the link in the email to complete a quick registration form and create your organization’s tenant and setup login approval & password setup once approved, the customer will get an email from nile to set your password invite team members from the nile portal , the customer be able to add other members from their organization this includes the ability to add their partner(s) domain and individuals as administrators if desired service area setup setup service areas docid\ m0t6wvhglm1au6ecyhj10 in the nile portal these are the sites, buildings, and floors where you want the nile access service step 2 data gathering and shipping each service begins with a complete, high performance design based on your unique needs what to expect site survey once your service areas are set up on the nile portal, your nile service delivery manager (sdm) will contact you to schedule a site survey this will be a joint effort between nile, the cusomer, and their resell partner design & bom we’ll provide a detailed design and bill of materials (bom) that meets nile's guaranteed performance standards equipment & installation your sdm will order equipment and schedule with the customer/partner for on site activation of the nile devices the on site activation will be performed by the customer and or partner with remote nile support step 3 prepare for installation ensure your environment is fully ready to install your nile access service by reviewing key architecture and configuration details please set up your router/firewall and nile portal before the nile installation day to ensure a seamless migration what to expect nile service block architecture get familiar with the nile service block docid\ jh9vebkbsyfazvoocxfa4 , and understand the difference between core vs context network migration learn about the network migration process, specifically nile's layer 3 only network transcending vlans docid\ vdtpjghgaknndgalyxbgx , which eliminates traditional vlan's and go through the migration process and strategies docid\ bzibyf7a30titjpjpzids page to plan your network migration routing & firewall configuration set up your integrating routers with the nile access service docid\ h6oc0cvunw0elowbtpmxf for seamless integration and also refer to the vendor specific integration guides nile portal setup configure your setup wireless/ssid docid\ dxkv9k5jeywx3p9rwnxlu and set up mac authentication docid\ knkxjniq0i0a2lp 4vq y for wired devices within the nile portal so that you can begin testing once the nile service block is activated step 4 installation & activation of your nile access service nile will handle all the necessary infrastructure installation to get your network up and running efficiently what to expect infrastructure setup our team will work with the customer and their partner to install nile access points, sensors, access switches, and distribution switches across your site to ensure comprehensive coverage testing & validation after installation, we will thoroughly test the nile infrastructure to ensure everything meets nile’s high performance standards and is ready for seamless operation customer device testing once the installation is complete, you can start testing your client devices for connectivity, ensuring that both wireless and wired devices are functioning properly wired device setup begin plugging in wired devices such as cameras printers, and other critical equipment to confirm network access and performance customer success manager assignment you’ll be introduced to your dedicated nile customer success manager (csm), who will be your primary point of contact for ongoing support, ensuring your service continues to perform at its best